James Sasser books & textbook
The Southern Foodways Alliance Community Cookbook
Edge, John T. Milam, Sara Camp Roahen, Sara Acheson, Hugh Castle, Sheri Cecelski, David Chapman, Georgeanna Milam Claiborne, Craig Dupree, Nathalie Elie, Lolis Eric Engelhardt, Elizabeth S. D. Fowler, Damon Giovanni, Nikki Harris, Jessica B. Hopkins, Linton Lasseter, Mary Lee, Edward Lee, Ted Link, Donald McGreger, April Mosier, Angie Puckett, Susan Roahen, Sara Smith, Lee Walsh, Robb Willis, Virginia York, Joe Abadie, Dale Anderson, Jean Averitt, Ben Barker, Ben Barker, Karen Barton, Scott Bayley, Billy Benton, Allan Best, Bill Bhatt, Vishwesh Bienvenu, Marcelle Blank, Fritz Bridgforth, Pauline P. Brock, Sean Brooks, Gayle Brown, Eliza Bundy, Walter Bunn, Richard Butler, Ora Lee Caricofe, Erin Carr, Johnnie Cary, Kathy Cashion, Ann Cashion, Margaret P. Castle, Madge Caswell, Bryan Chanin, Natalie Chase, Leah Copeland, Carol Corriher, Shirley Cottier, Diana Council, Mildred Coykendall, John Crockett, Amy Currence, John Darden, Carol Darden, Norma Jean Davenport, Sally Davis, Nan Doré, Eula Mae Dowdney, Stephen Palmer Dragonwagon, Crescent Edwards, Jason Ellis, Belinda Ellis, Rick Evans, Corbin Evans, Eli Evans, Mary Beverly Eversmeyer, Pam Fleer, John Folse, John Foose, Martha Ford, Kenneth Foster, Sara Fussell, Fred Gibbs, Sara Gossen, Jim Hall Jr., Flavius B. Hall, Melissa Booth Hansen, Ashley Hardaway, J.C. Hastings, Chris Head, Thomas Hernandez, Eddie Hobbs, Blair Howorth, Beckett Huntley, Dan Jennings, Bret Jones, Sonya Karmel, Elizabeth Key, Lionel King, Joyce Koikos, Jimmy Koikos, Nicky Lasseter, David Lata, Mike Lawless, Phoebe Leslie, Austin Logsdon, Dana Lundy, Ronni Malik, John McCord, Dean McDaniel, Rick McDermott, Nancie Melvin, Robby Mitchell, Alexander Moose, Debbie Morris, Gene Murphree, Jennie Sue Murphree, Walter Neal, Bill Nobles, Cynthia LeJeune O'Kelley, Sarah Osteen, Louis Pack, Mary Margaret Patout, Peter Patridge, Tim Peacock, Scott Perry, Bob Petty, Audrey Poche, Floyd Propst, Margaret Prudhomme, Paul Reid, Billy Rentschler, Kay Richards, Todd Richardson, Jared Richardson, Lee Ricks, Cappy Riddle, Ann Garner Riley, Grace Roberts, Glenn Robinson, Clinton Robinson, Ray Sasser, Tom Satterfield, Steven Sauceman, Jill Sawicki, Lynne Schnatter, Patty Schroeder, James Schwartz, Francine Wolfe Scott, Ed Shannon, Jamie Shirley, Jim Shortt, Beth Shouse, LaRou Smith Jr., Bill Smith Sr., Bill Smith, Ken Sonnier, Greg Spicer, Susan Stamps, Martha Starr, Kathy Stehling, Robert Stitt, Frank Subra Jr., Chuck Taylor, John Martin Thomas, Sarah Tooker, Poppy Torres, Miguel Uzee, Celeste Vaucresson, Vance Vaucresson, Julie Weinzwieg, Ari White, Hal Williams, Liz Williams, Horace Randall Young, Alex Lee, Matthew Evans, Amy
University of Georgia Press /2015-04-01 Paperback / 296 Pages
isbn-10: 0820348589 / isbn-13: 9780820348582
The Service Profit Chain
Heskett, James L. Sasser, W. Earl Schlesinger, Leonard A.
Free Press /1997-04-10 Hardcover / 320 Pages
isbn-10: 0684832569 / isbn-13: 9780684832562
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Heskett, James L. Sasser, W. Earl Schlesinger, Leonard A.
Berrett-Koehler Publishers /2015-09-01 Hardcover / 288 Pages
isbn-10: 1626565848 / isbn-13: 9781626565845
The Southern Poetry Anthology, Volume VII: North Carolina (Volume 7)
Wright, William Graves, Jesse Ruffin, Paul Absher, J.S. Adams, Martha O. Adcock, Betty Applewhite, James Arnold, Martin Arnoult, Darnell Baggett, Pam Baggett, Rebecca Barbee, Sam Barr, Tina Bassett, Win Barthanti, Joseph Beadle, Michael Beall, Glenda Council Benjamin, Nancy Walker Boccardo, Michael Bonner, Hannah Bowers, Cathy Smith Bresnahan, Peg Byer, Kathryn Stripling Campbell, Barbara Carter, Catherine Carry, Jessie Chappell, Fred Cherry, Kelly Childress, Catherine Pritchard Chitwood, Michael Clark, Jim Cody, Michael Cohen, Claudette Collins, Wiki Conrad, Barbara Copeland, Beth Crews, Mary Crowe, Thomas Rain Crutchfield, John Cushman, Steve Doyle, Caitlyn Erickson, Terri Kirby Flowers, William Flynn, Keith Gerard, Jill Gibson, Becky Gould Hankins, Luke Harmon, William Hennessy, Mary Honeycutt, Irene Blair Hooper, Patricia Hoppenthaler, John Hubbard, Jenny Huener, Sarah Jackson, Elizabeth W. Jacobstein, Roy Johnson, Alice Owens Johnson, Larry Joyner, Janet Kaufman, Debra Kennedy, Terry L. Lader, Bruce Losse, Helen MacKethan, Lucinda Maginnes, Al Makuck, Peter Mannone, John C. Martin, Brent McClure, J.G. McFee, Michael McLarney, Rose Meads, Kat Merritt, Rob Meyers, Susan Laughter Miles, Jeff Mitchell, Maren O. Mohney, Sally Stewart Moore, Carolyn Moore, Janice Townley Moore, Lenard D. Morgan, Robert Morris, Tony Nafekh, Tracey J. Nieman, Valerie Ocasio, Grace C. O'Connor, Kimberly Olson, Ted Osborn, Alice Owens, Scott Pait, Randy W. Park, Thomas Peck, Gail Phillips, Anna Lena Pinckeny, Diana Poston, David E. Potts, Michael Powell, Dannye Romine Powell, Tara Presnell, Barbara Radavich, David Rash, Ron Rice, Jonathan K. Roberts, Kim Roberts, Megan Robinson, Lucia Walton Russo, Dave Sasser, Jane Shlensky, Jane Shockley, Evie Siddall, Sherry Smith, Douglas Smith, Emily Louise Soniat, Katherine Stephenson, Shelby Stroud, Christine H. Suk, Julie Sweeney, Sarah Taylor, Jo Barbara Taylor, Richard Allen Waldrep, G.C. Ward, Shannon Camlin Warren, Rebecca Weaver, Anna West, Robert Whisnant, Luke White, Charles Dodd White, Ross Whitehead, Cheryl Wieland, Liza Wilson, Dede Wimberley, Matthew Woodworth, Anne Harding Wooten, Robert York, John Thomas Zerkle, Liza
Texas Review Press /2015-01-09 Paperback / 232 Pages
isbn-10: 1937875873 / isbn-13: 9781937875879
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Heskett, James L. Sasser, W. Earl Wheeler, Joe
Harvard Business Review Press /2008-11-11 Hardcover / 240 Pages
isbn-10: 1422110230 / isbn-13: 9781422110232
Service Breakthroughs
Heskett, James L. Sasser, W. Earl Hart, Christopher W. L.
Free Press /2007-09-12 Paperback / 306 Pages
isbn-10: 141657686X / isbn-13: 9781416576860
The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees
Heskett, James L. Sasser, W. Earl Schlesinger, Leonard A.
Free Press /2003-01-09 Hardcover / 400 Pages
Outdoor Life Magazine, January 1986
Ken Laager Ronald E Williamson Ray Sasser James E Churchill Larry Rice Jim Zumbo John Weiss Bob Gooch Jim Carmichael Ron Spomer Clare Conley
Outdoor Life Magazine / Single Issue Magazine / 132 Pages
Groeien door tevreden klanten trouw personeel, goede service, blijvende klanten
Heskett, James L. with W. Earl Sasser and Leonard A. Schlesinger
F & G Publishing, 1997 / Unknown Binding
Suburb
Alexander Korey Eric Rockwell Alix Korey Reathel Bean Adinah Alexander Jessica Wright James Sasser Ron Butler Sandy Binion Cast Recording
Traditions Alive /2006-03-14 Audio CD
