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Gremler, Dwayne books & textbook

Services Marketing: Integrating Customer Focus Across the Firm

Zeithaml, Valarie A.  Bitner, Mary Jo  Dwayne Gremler  

McGraw Hill /2017-03-13 Hardcover / 544 Pages
isbn-10: 0078112109 / isbn-13: 9780078112102
   

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Services Marketing: Integrating Customer Focus Across the Firm ISE

Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler  8th edition (ISE)  

McGraw-Hill Education /2023T Paperback / 562 Pages
isbn-10: 1266287159 / isbn-13: 9781266287152
   

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Services Marketing: Integrating Customer Service Across the Firm 4e: Integrating Customer Focus Across the Firm (UK Higher Education Business Marketing)

Wilson, Alan  Zeithaml, Valarie A.  Bitner, Mary Jo  Gremler Associate Professor of Marketing, Dwayne D.  

McGraw-Hill Education / Europe, Middle East & Africa /2020-10-07 Paperback
isbn-10: 1526847809 / isbn-13: 9781526847805
   

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Services Marketing: Integrating Customer Focus Across the Firm

Zeithaml, Valarie A.  Bitner, Mary Jo  Gremler, Dwayne D.  Mende, Martin  

McGraw Hill /2023-01-19 Hardcover / 560 Pages
isbn-10: 1260260526 / isbn-13: 9781260260526
   

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Services Marketing (6th Edition)

Zeithaml, Valerie  Bitner, Mary Jo  Gremler, Dwayne  

McGraw-Hill Education /2012-03-12 Hardcover / 672 Pages
isbn-10: 0078112052 / isbn-13: 9780078112058
   

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Connect Access Card For Services Marketing Integrating Customer Focus Across the Firm

Valarie A. Zeithaml  Mary Jo Bitner  Dwayne D. Gremler  Martin Mende  

McGraw Hill Learning /2023T Printed Access Code / 1 Pages
isbn-10: 1260564134 / isbn-13: 9781260564136
   

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Loose Leaf for Services Marketing

Zeithaml, Valarie A.  Bitner, Mary Jo  Gremler, Dwayne D.  

McGraw Hill /2017-03-13 Loose Leaf / 1088 Pages
isbn-10: 1259867013 / isbn-13: 9781259867019
   

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Services Marketing (5th Edition)

Valarie A. Zeithaml  Mary Jo Bitner  Dwayne Gremler  

McGraw-Hill/Irwin /2008-05-23 Hardcover / 736 Pages
isbn-10: 0073380938 / isbn-13: 9780073380933
   

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Services Marketing (4th Edition)

Valarie A. Zeithaml  Mary Jo Bitner  Dwayne Gremler  

McGraw-Hill/Irwin /2005-05-02 Hardcover / 736 Pages
isbn-10: 0072961945 / isbn-13: 9780072961942
   

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Services Marketing: Integrating Customer Focus across the Firm by Alan Wilson (2008-02-01)

Alan Wilson; Valarie A. Zeithaml; Mary Jo Bitner; Dwayne D. Gremler;  

McGraw-Hill Higher Education / Paperback

   

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