ISBN 0073380938 books & textbook
Services Marketing (5th Edition)
Valarie A. Zeithaml Mary Jo Bitner Dwayne Gremler
McGraw-Hill/Irwin /2008-05-23 Hardcover / 736 Pages
isbn-10: 0073380938 / isbn-13: 9780073380933
Valarie A. Zeithaml Mary Jo Bitner Dwayne Gremler
McGraw-Hill/Irwin /2008-05-23 Hardcover / 736 Pages
isbn-10: 0073380938 / isbn-13: 9780073380933