ISBN 0072961945 books & textbook
Services Marketing (4th Edition)
Valarie A. Zeithaml Mary Jo Bitner Dwayne Gremler
McGraw-Hill/Irwin /2005-05-02 Hardcover / 736 Pages
isbn-10: 0072961945 / isbn-13: 9780072961942
Valarie A. Zeithaml Mary Jo Bitner Dwayne Gremler
McGraw-Hill/Irwin /2005-05-02 Hardcover / 736 Pages
isbn-10: 0072961945 / isbn-13: 9780072961942