Zeithalm, Valerie books & textbook
Services Marketing (International Edition)
Zeithalm, Valerie Bitner, Mary Jo Gremler, Dwayne
Mcgraw-Hill /2008T Paperback
isbn-10: 0070700990 / isbn-13: 9780070700994
Services Marketing Integrating Customer Focus Across the Firm
Zeithalm, Valerie Bitner, Mary Jo Gremler, Dwayne
Perfect Paperback
Marketing de Servicios, 5th Edition
Zeithalm, Valerie Bitner, Mary Jo Gremler, Dwayne
McGraw-Hill Interamericana de EspaƱa S.L. /2009T Paperback / 740 Pages
isbn-10: 9701072774 / isbn-13: 9789701072776