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Dwayne D Gremler books & textbook

Services Marketing: Integrating Customer Focus Across the Firm ISE

Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler  8th edition (ISE)  

McGraw-Hill Education /2023T Paperback / 562 Pages
isbn-10: 1266287159 / isbn-13: 9781266287152
   

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Services Marketing: Integrating Customer Service Across the Firm 4e: Integrating Customer Focus Across the Firm (UK Higher Education Business Marketing)

Wilson, Alan  Zeithaml, Valarie A.  Bitner, Mary Jo  Gremler Associate Professor of Marketing, Dwayne D.  

McGraw-Hill Education / Europe, Middle East & Africa /2020-10-07 Paperback
isbn-10: 1526847809 / isbn-13: 9781526847805
   

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Services Marketing: Integrating Customer Focus Across the Firm

Zeithaml, Valarie A.  Bitner, Mary Jo  Gremler, Dwayne D.  Mende, Martin  

McGraw Hill /2023-01-19 Hardcover / 560 Pages
isbn-10: 1260260526 / isbn-13: 9781260260526
   

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Connect Access Card For Services Marketing Integrating Customer Focus Across the Firm

Valarie A. Zeithaml  Mary Jo Bitner  Dwayne D. Gremler  Martin Mende  

McGraw Hill Learning /2023T Printed Access Code / 1 Pages
isbn-10: 1260564134 / isbn-13: 9781260564136
   

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Loose Leaf for Services Marketing

Zeithaml, Valarie A.  Bitner, Mary Jo  Gremler, Dwayne D.  

McGraw Hill /2017-03-13 Loose Leaf / 1088 Pages
isbn-10: 1259867013 / isbn-13: 9781259867019
   

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Services Marketing: Integrating Customer Focus across the Firm by Alan Wilson (2008-02-01)

Alan Wilson; Valarie A. Zeithaml; Mary Jo Bitner; Dwayne D. Gremler;  

McGraw-Hill Higher Education / Paperback

   

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Marketing Dei Servizi Seconda edizione (Italian Edition)

Zeithaml, Valarie A.  Bitner, Mary Jo  Gremler, Dwayne D.  

McGraw-Hill Italy /2008-01-01 Paperback / 430 Pages
isbn-10: 883866451X / isbn-13: 9788838664519
   

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Marketing de Serviços (Em Portuguese do Brasil)

Valarie A. Zeithaml  Mary Jo Bitner  Dwayne D. Gremler  

McGraw-Hill /2014-04-01 Paperback / 664 Pages
isbn-10: 858055361X / isbn-13: 9788580553611
   

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Services Marketing, 6th Edition, Indian Edition

Valarie A Zeithaml  Mary Jo Bitner  Dwayne D Gremler  Mary Jo Bitner  Ajay Pandit  

Mc Graw Hill India /2013T Paperback
isbn-10: 1259026817 / isbn-13: 9781259026812
   

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Services Marketing

Zeithaml, Valarie A.  Bitner, Mary Jo  Gremler, Dwayne D.  

McGraw-Hill /1999T Paperback
isbn-10: 0071148817 / isbn-13: 9780071148818
   

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