Futterknecht, John books & textbook
Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Futterknecht, John Seldman, Marty
BenBella Books /2020-01-28 Hardcover / 256 Pages
isbn-10: 1948836491 / isbn-13: 9781948836494
Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Seldman, Martin L. Futterknecht, John Sorensen, Ben
Kaplan Publishing /2007-04-03 Paperback / 288 Pages
isbn-10: 1419596098 / isbn-13: 9781419596094
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Seldman, Dr. Marty Futterknecht, John Sorensen, Dr. Ben
Optimum Press /2017-02-13 Paperback / 257 Pages
isbn-10: 0692630406 / isbn-13: 9780692630402
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers’ Signs and Signals
Seldman, Dr. Marty Futterknecht, John Sorensen, Dr. Ben
Optimum Press /2020-11-06 Paperback / 256 Pages
isbn-10: 1735059315 / isbn-13: 9781735059310
