Sorensen, Dr. Ben books & textbook
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Seldman, Dr. Marty Futterknecht, John Sorensen, Dr. Ben
Optimum Press /2017-02-13 Paperback / 257 Pages
isbn-10: 0692630406 / isbn-13: 9780692630402
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers’ Signs and Signals
Seldman, Dr. Marty Futterknecht, John Sorensen, Dr. Ben
Optimum Press /2020-11-06 Paperback / 256 Pages
isbn-10: 1735059315 / isbn-13: 9781735059310
