Seldman, Martin L. books & textbook
Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Seldman, Martin L. Futterknecht, John Sorensen, Ben
Kaplan Publishing /2007-04-03 Paperback / 288 Pages
isbn-10: 1419596098 / isbn-13: 9781419596094
Customer Tells delivering world class customer service by reading your customers signs and signals 2007 paperback
Kaplan / Unknown Binding
Performance Without Pressure: A Guide for Parents
Walker & Co /1988T Paperback / 185 Pages
isbn-10: 0802773117 / isbn-13: 9780802773111
