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Woodruff, Robert B. books & textbook

Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)

Woodruff, Robert B.  Gardial, Sarah F.  

Wiley /1996-06-03 Paperback / 360 Pages
isbn-10: 1557865531 / isbn-13: 9781557865533
   

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顧客調查的觀念與技術

Robert B. Woodruff、Sarah F. Gardial  

Yang-Chih Book Co., Ltd. /2004T Paperback / 384 Pages

   

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Business Week Magazine, November 1 1993, No. 3343

Mark Morrison  Kathleen Kerwin  James B Treece  William Wolman  Evan Newmark  Barry Diller  Harold H. Greene  Eric Phillips  Jack Smith  Kevin Kelley  Michael Oneal  Bart Ziegler  Robert D Hof  Heimo Aga  Stephen B Shepard  Michael J Abramson  David Woodruff  

McGraw-Hill /1993T Single Issue Magazine / 164 Pages

   

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Business Week Magazine, October 11 1993, No. 3340

Mark Morrison  William Glasgall  Larry Holyoke  William Wolman  John S Reaves  David Paul  Paul Weiss  Michael Jordan  John Rossant  Bill Javetski  Jeffrey m Laderman  David Woodruff  John Templeman  Stephen B Shepard  Bill Mayer  Robert Burroughs  

McGraw-Hill /1993T Single Issue Magazine / 164 Pages

   

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Evaluation of the Simulator for Air-to-Air Combat Display by AFHRL-FT

Robert B Woodruff  

PN /1971T Paperback

   

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Marketing Management (Irwin Series in Marketing)

Cravens, David W.  Hills, Gerald E.  Woodruff, Robert B.  

Richard d Irwin / Hardcover
isbn-10: 0256055475 / isbn-13: 9780256055474
   

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Marketing in Action: Readings and Cases

Forman, Andrew M.  Cravens, David W.  Woodruff, Robert B.  

Addison-Wesley /1986-03-01 Paperback / 319 Pages
isbn-10: 0201108445 / isbn-13: 9780201108446
   

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