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Barlow, Janelle books & textbook

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty

Barlow, Janelle  

Berrett-Koehler Publishers /2022-11-08 Paperback / 224 Pages
isbn-10: 152300293X / isbn-13: 9781523002931
   

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A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty

Barlow, Janelle  Holtz, Victoria  

Berrett-Koehler Publishers /2022-11-08 Paperback / 256 Pages
isbn-10: 1523002972 / isbn-13: 9781523002979
   

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A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool

Barlow, Janelle  Møller, Claus  

Berrett-Koehler Publishers /2008-08-01 Paperback / 304 Pages
isbn-10: 1576755827 / isbn-13: 9781576755822
   

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Branded Customer Service: The New Competitive Edge

Barlow, Janelle  

Berrett-Koehler Publishers /2006-09-10 Paperback / 264 Pages
isbn-10: 1576754049 / isbn-13: 9781576754047
   

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Emotional Value: Creating Strong Bonds with Your Customers

Barlow, Janelle  Maul, Dianna  

Berrett-Koehler Publishers /2000-04-17 Hardcover / 336 Pages
isbn-10: 1576750795 / isbn-13: 9781576750797
   

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Smart Videoconferencing: New Habits for Virtual Meetings

Barlow, Janelle  Peter, Peta  Barlow, Lewis  

Berrett-Koehler Publishers /2002-09-02 Paperback / 192 Pages
isbn-10: 1576751929 / isbn-13: 9781576751923
   

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Una queja es un regalo: Cómo utilizar la opinión de los clientes para la mejora continua

Barlow, Janelle  Mºller, Claus  

Gestión 2000 /2007-11-01 Paperback / 196 Pages
isbn-10: 8480887648 / isbn-13: 9788480887649
   

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The Stress Manager: AP Ractical Guide to Optimum Health and Performance

Barlow, Janelle M.  

Time Manager International /1986T Paperback

   

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Gestion Del Estres: Como Optimizar Su Rendimiento Y Mejorar Su Calidad De Vida (Spanish Edition)

Barlow, Janelle  

Gestion 2000 / Paperback
isbn-10: 8480886331 / isbn-13: 9788480886338
   

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Complaints are Gifts: 101 Activities. Exercises. and Tools to Learn from Complaints and Restore Customer Loyalty (Practical Edition)(Chinese Edition)

[ MEI ] JIA NEI ER· BA LUO ( Janelle Barlow )  

China Science and Technology Press /2024-07-01 Paperback
isbn-10: 7523605370 / isbn-13: 9787523605370
   

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