ISBN 9784431567714 books & textbook
Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology
Sawatani, Yuriko Spohrer, James Kwan, Stephen Takenaka, Takeshi
Springer /2018-06-15 Paperback / 410 Pages
isbn-10: 4431567712 / isbn-13: 9784431567714
