Sawatani, Yuriko books & textbook
Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology
Sawatani, Yuriko Spohrer, James Kwan, Stephen Takenaka, Takeshi
Springer /2018-06-15 Paperback / 410 Pages
isbn-10: 4431567712 / isbn-13: 9784431567714
Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology
Maeno, Takashi Sawatani, Yuriko Hara, Tatsunori
Springer /2018-06-15 Paperback / 614 Pages
isbn-10: 4431567143 / isbn-13: 9784431567141
Handbook of Service Science, Volume II (Service Science: Research and Innovations in the Service Economy)
Maglio, Paul P. Kieliszewski, Cheryl A. Spohrer, James C. Lyons, Kelly Patrício, Lia Sawatani, Yuriko
Springer /2018-10-26 Hardcover / 864 Pages
isbn-10: 3319985116 / isbn-13: 9783319985114
Global Perspectives on Service Science: Japan (Service Science: Research and Innovations in the Service Economy)
Kwan, Stephen K. Spohrer, James C. Sawatani, Yuriko
Springer /2018-05-26 Paperback / 364 Pages
isbn-10: 1493980882 / isbn-13: 9781493980888
