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ISBN 9780071249645 books & textbook

Flying High in a Competitive Industry: Cost-Effective Service Excellence at Singapore Airlines

Loizos Heracleous  Jochen Wirtz  Nitin Pangarkar  

McGraw-Hill Education (Asia) /2005-12-17 Hardcover / 248 Pages
isbn-10: 0071249648 / isbn-13: 9780071249645
 

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