ISBN 9087530595 books & textbook
Foundations of IT Service Management basierend auf ITIL V3 - German version (German Edition)
Various Jan van Bon Mike Pieper Annelies van der Veen Tieneke Verheijen Axel Kolthof Arjen de Jong Ruby Tjassing
Van Haren Publishing /2008-06-22 Paperback / 350 Pages
isbn-10: 9087530595 / isbn-13: 9789087530594
