Jan van Bon books & textbook
Unified Service Management: An Introduction to the USM Method
Inform-IT, Knowledge Center for Service Management /2017-02-01 Paperback / 204 Pages
isbn-10: 9491710354 / isbn-13: 9789491710353
MOF, A Pocket Guide: IT Service Operations Management
Pultorak, Dave Quagliariello, Pete Bon, Jan Van
Van Haren Pub /2005-04-15 Paperback / 122 Pages
isbn-10: 9077212108 / isbn-13: 9789077212103
IT Financial Management
Van Haren Publishing /2009-03-03 Paperback / 244 Pages
isbn-10: 9087535015 / isbn-13: 9789087535018
Release & Control for IT Service Management, Based on ITIL: A Practitioner Guide
The Stationery Office/Tso /2007-01-26 Paperback / 183 Pages
isbn-10: 9087530226 / isbn-13: 9789087530228
Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
Jan Van Bon Arjen de Jong Axel Kolthof
Van Haren Publishing /2008-06-30 Paperback / 165 Pages
isbn-10: 9087531257 / isbn-13: 9789087531256
Miten ITIL onnistuu USM:n avulla? (Finnish Edition)
van Bon, Jan Peltoniemi, Lari Ahonen, Mikko Korhonen, Mikko
Independently published /2022-05-12 Paperback / 109 Pages
How to make a success of ITIL® 4 with USM: Using a Service Management Architecture and System for ITIL's management practices
Inform-IT, Knowledge Center for Service Management /2020-01-28 Paperback / 100 Pages
isbn-10: 9491710176 / isbn-13: 9789491710179
ITIL V3 Foundation Exam: The Study Guide
de Jong, Arjen Kolthof, Axel Pieper, Mike Tjassing, Ruby Van Bon, Jan
Van Haren Pub /2008-11-07 Paperback / 231 Pages
isbn-10: 9087530692 / isbn-13: 9789087530693
Foundations of IT Service Management: based on ITIL (English version)
Van Haren Pub /2005-09-15 Paperback / 231 Pages
isbn-10: 9077212582 / isbn-13: 9789077212585
Unified Service Management: Die USM Methode: Das Standard Management System für Enterprise Service Management (German Edition)
Inform-IT /2024-02-08 Hardcover / 268 Pages
isbn-10: 949171029X / isbn-13: 9789491710292
