Shoeb, Md. Zahid Hossain books & textbook
Perceptions of service quality in academic libraries: A modified SERVQUAL approach
LAP LAMBERT Academic Publishing /2012-10-08 Paperback / 184 Pages
isbn-10: 3659249173 / isbn-13: 9783659249174
Institutional repository planning and implementation: Strategic and technical issues
LAP LAMBERT Academic Publishing /2012-09-10 Paperback / 184 Pages
isbn-10: 3659232424 / isbn-13: 9783659232428
