Reichheld, Frederick F. books & textbook
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Reichheld, Frederick F. Teal, Thomas
Harvard Business Review Press /1996T Hardcover / 323 Pages
isbn-10: 0875844480 / isbn-13: 9780875844480
Loyalty Rules! How Leaders Build Lasting Relationships
Harvard Business Review Press /2001-08-10 Hardcover / 304 Pages
isbn-10: 1578512050 / isbn-13: 9781578512058
The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book)
Reichheld, Frederick F. Cook, Scott D.
Harvard Business Review Press /1996-11-01 Hardcover / 278 Pages
isbn-10: 0875847455 / isbn-13: 9780875847450
The Ultimate Question: Driving Good Profits and True Growth by Fred Reichheld (31-Mar-2006) Hardcover
Harvard Business School Press (1 Feb. 2006) / Paperback
A Pergunta Definitiva. Você Nos Recomendaria A Um Amigo?
Elsevier /2006-01-01 Paperback
isbn-10: 8535221093 / isbn-13: 9788535221091
Princípios Da Lealdade (Em Portuguese do Brasil)
Elsevier / Paperback
isbn-10: 8535209026 / isbn-13: 9788535209020
El efecto lealtad
ARIEL /2002-01-01 Paperback / 351 Pages
isbn-10: 8434448327 / isbn-13: 9788434448322
La pregunta decisiva
Deusto /2007-11-01 Hardcover / 185 Pages
isbn-10: 8423424618 / isbn-13: 9788423424610
Der Loyalitäts- Effekt.
Campus Fachbuch /1997-01-01 Hardcover
isbn-10: 3593356651 / isbn-13: 9783593356655
L'effet loyauté : Réussir en fidélisant ses clients, ses salariés et ses actionnaires
Frederick F. Reichheld Michel Le Séac'h
Dunod /1996-01-01 Paperback / 328 Pages
isbn-10: 2100031759 / isbn-13: 9782100031757
