Rajesh K. Tyagi books & textbook
A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement
TBS / Hardcover / 250 Pages
isbn-10: 8131724719 / isbn-13: 9788131724712
Strategiczna karta wynikow firm uslugowych
Wydawnictwo Naukowe PWN /2013-01-01 Paperback / 264 Pages
isbn-10: 8301162597 / isbn-13: 9788301162597
Six SIgma for Transactions and Service (Six SIGMA Operational Methods)
Parveen S. Goel Praveen Gupta Rajeev Jain Rajesh K. Tyagi
McGraw Hill /2005-01-07 Hardcover / 558 Pages
isbn-10: 0071443304 / isbn-13: 9780071443302
