Pultorak, Dave books & textbook
MOF, A Pocket Guide: IT Service Operations Management
Pultorak, Dave Quagliariello, Pete Bon, Jan Van
Van Haren Pub /2005-04-15 Paperback / 122 Pages
isbn-10: 9077212108 / isbn-13: 9789077212103
Microsoft Operations Framework: A Pocket Guide
van Haren Publishing /2003-07-01 Hardcover
isbn-10: 9077212531 / isbn-13: 9789077212530
Microsoft Operations Framework (Japanese Edition)
Dave Pultorak Pete Quagliariello and Rolf Akker
Van Haren Publishing /2007-03-21 Paperback / 120 Pages
isbn-10: 9077212221 / isbn-13: 9789077212226