Mauch, Dr Peter D books & textbook
Service Quality Management: Theory and Application
CreateSpace Independent Publishing Platform /2009-04-18 Paperback / 112 Pages
isbn-10: 1449517951 / isbn-13: 9781449517953
Quality Manager: A general Guide to Quality Management
CreateSpace Independent Publishing Platform /2009-04-18 Paperback / 94 Pages
isbn-10: 1449520251 / isbn-13: 9781449520250
Quality Technician: A General Guide for Quality Technicians
CreateSpace Independent Publishing Platform /2009-04-18 Paperback / 66 Pages
isbn-10: 1449517986 / isbn-13: 9781449517984
Quality Engineer: A General Guide to Quality Engineering
CreateSpace Independent Publishing Platform /2009-04-18 Paperback / 76 Pages
isbn-10: 1449517978 / isbn-13: 9781449517977
Reporting Quality: How to Track Performance
CreateSpace Independent Publishing Platform /2009-04-18 Paperback / 70 Pages
isbn-10: 144951796X / isbn-13: 9781449517960