Gustavsson, Bengtove books & textbook
Service Quality by Stephen Brown (1998-06-03)
Stephen Brown;Evert Gummesson;Bo Edvardsson;Bengtove Gustavsson
Lexington Books / Hardcover
Service Quality
Brown, Stephen Evert Gummesson Edvardsson, Bo Gustavsson, Bengtove
Lexington Books /1998-06-03 Hardcover / 350 Pages
isbn-10: 0669211524 / isbn-13: 9780669211528