G. K. Kanji Gopal K. Kanji,Jens J. Dahlgaard books & textbook
Fundamentals of Total Quality Management: Process analysis and improvement
G. K. Kanji Gopal K. Kanji,Jens J. Dahlgaard
Springer /1997-01-01 Paperback / 372 Pages
isbn-10: 0412570602 / isbn-13: 9780412570605