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Fred Reichheld books & textbook

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Reichheld, Fred  Darnell, Darci  Burns, Maureen  

Harvard Business Review Press /2021-12-07 Hardcover / 288 Pages
isbn-10: 1647821789 / isbn-13: 9781647821784
   

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HBR's 10 Must Reads on Strategic Marketing

Clayton M. Christensen  Theordore Levitt  Philip Kotler  Fred Reichheld  

Harvard Business Review Press /2013-04-02 Paperback / 224 Pages
isbn-10: 1422189880 / isbn-13: 9781422189887
   

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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

Reichheld, Fred  Markey, Rob  

Harvard Business Review Press /2011-09-20 Hardcover / 304 Pages
isbn-10: 1422173356 / isbn-13: 9781422173350
   

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The Ultimate Question: Driving Good Profits and True Growth

Reichheld, Fred  

Harvard Business School Press /2006-03-02 Hardcover / 224 Pages
isbn-10: 1591397839 / isbn-13: 9781591397830
   

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HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Persuading the Unpersuadable" By Adam Grant)

Review, Harvard Business  Grant, Adam M.  Gino, Francesca  Reichheld, Fred  Hill, Linda A.  

Harvard Business Review Press /2022-10-18 Paperback / 208 Pages
isbn-10: 1647824559 / isbn-13: 9781647824556
   

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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

Fred Reichheld  Rob Markey  

Gildan Audio and Blackstone Publishing /2021-03-01 Audio CD / 1 Pages

   

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A Pergunta Definitiva 2.0 (Em Portugues do Brasil)

Fred Reichheld  

Alta Books /2018-01-01 Paperback
isbn-10: 8550802557 / isbn-13: 9788550802558
   

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livro vencendo com proposito 1 edico 2022 Ed. 2022

Fred Reichheld  

FisicalBook /2022T Paperback
isbn-10: 6558100436 / isbn-13: 9786558100430
   

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Die ultimative Frage 2.0

Fred Reichheld  

Frankfurter Allgem. Buch / Hardcover
isbn-10: 3899812700 / isbn-13: 9783899812701
   

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La promesse gagnante: Aimer ses clients, une stratégie à toute épreuve // NPS 3.0 //

Reichheld, Fred  

PEARSON /2022-10-28 Paperback / 328 Pages
isbn-10: 2744067970 / isbn-13: 9782744067976
   

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