Evenson, Renee books & textbook
Powerful Phrases for Dealing with Difficult People
AMACOM /2013-10-15 Paperback / 238 Pages
isbn-10: 0814432980 / isbn-13: 9780814432983
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
AMACOM /2012-09-12 Paperback / 304 Pages
isbn-10: 081442032X / isbn-13: 9780814420324
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
AMACOM /2017-12-14 Paperback / 240 Pages
isbn-10: 0814438911 / isbn-13: 9780814438916
Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results
Amacom /2011-09-14 Paperback / 224 Pages
isbn-10: 0814417159 / isbn-13: 9780814417157
Customer Service Training 101, Second Edition
Amacom /2010-10-06 Paperback / 238 Pages
isbn-10: 0814416411 / isbn-13: 9780814416419
Customer Service Training 101: Quick And Easy Techniques That Get Great Results
Amacom Books /2005-09-15 Paperback / 207 Pages
isbn-10: 0814472907 / isbn-13: 9780814472903
Frases poderosas para lidar com pessoas dificeis. Mais de 300 opcoes para resolver conflitos com chefes e colegas de trabalho (Em Portugues do Brasil)
2019T Paperback
isbn-10: 6555647531 / isbn-13: 9786555647532
Award Winning Customer Service: 101 Ways to Guarantee Great Performance
Amacom /2007-09-12 Paperback / 250 Pages
isbn-10: 0814474543 / isbn-13: 9780814474549
I, a Leaf
Ray A. Strawser Renee Evenson Stephanie Ward
AHA and More Press /2007-11-01 Perfect Paperback / 104 Pages
isbn-10: 1890181994 / isbn-13: 9781890181994
Customer Service 201: Managing Your People to Be Their Best
Bulls Eye Pub /1997-07-01 Paperback / 69 Pages
isbn-10: 1890181013 / isbn-13: 9781890181017
