Chorianopoulos, Antonios books & textbook
Effective CRM using Predictive Analytics
Wiley /2016-01-19 Hardcover / 400 Pages
isbn-10: 1119011558 / isbn-13: 9781119011552
Data Mining Techniques in CRM: Inside Customer Segmentation
Tsiptsis, Konstantinos K. Chorianopoulos, Antonios
Wiley /2010-03-01 Hardcover / 372 Pages
isbn-10: 0470743972 / isbn-13: 9780470743973