Ball, Sereva books & textbook
The Platinum Rule To Customer Service: Treating Customers The Way They Want To Be Treated
DeSchalit, Michael Ball, Sereva Carper, Brenda Erwin, David Froeschke, Chad Furlong, Pam Jensen, MJ Kephart, Diane Moore, Rick Stewart, Pam
CreateSpace Independent Publishing Platform /2015-05-09 Paperback / 118 Pages
isbn-10: 151213015X / isbn-13: 9781512130157