ISBN 9783659264870 books & textbook
SERVQUAL in RETAILING: Theory and Practice
Gantasala, Swapna Bhargavi Gantasala, Prabhakar Venugopal Chanda Naik Gari, Krishna Naik
LAP LAMBERT Academic Publishing /2012-10-03 Paperback / 324 Pages
isbn-10: 3659264873 / isbn-13: 9783659264870
