ISBN 9781555706555 books & textbook
Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
Catherine Sheldrick Ross Kirsti Nilsen Marie L. Radford
Neal-Schuman Publishers /2009-06-30 Paperback / 290 Pages
isbn-10: 155570655X / isbn-13: 9781555706555