ISBN 9780929652351 books & textbook
It Doesn't Matter--Business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review
Smith, Howard Fingar, Peter Carr, Nicholas G.
Meghan Kiffer Pr /2003-08T Paperback / 126 Pages
isbn-10: 0929652355 / isbn-13: 9780929652351