ISBN 9780761917335 books & textbook
Emotional Labor in the Service Economy (The ANNALS of the American Academy of Political and Social Science Series)
Steinberg, Ronnie J. Figart, Deborah M.
SAGE Publications, Inc /1999-01-01 Paperback / 191 Pages
isbn-10: 0761917330 / isbn-13: 9780761917335
