ISBN 9780471286318 books & textbook
Leadership and the Customer Revolution: The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality
Heil, Gary Parker, Tom Tate, Rick
Wiley /1995-01T Hardcover / 290 Pages
isbn-10: 0471286311 / isbn-13: 9780471286318
