ISBN 7801973305 books & textbook
customer service for the 21st century guide Manual: Customer Service (3rd Edition)
(MEI )LUO BO TE W LU KA SI ZHU YING ZI AI FENG YI YI
Enterprise Management Press Pub. Date :2006-01-01 /1991-01-01 Paperback
isbn-10: 7801973305 / isbn-13: 9787801973306
