ISBN 1911299719 books & textbook
INVOLVING CUSTOMERS IN NEW SERVICE DEVELOPMENT (Technology Management)
Edvardsson, Bo Kristensson, Per Magnusson, Peter Matthing, Jonas Gustafsson, Anders
Imperial College Press /2006-10-13 Paperback / 332 Pages
isbn-10: 1911299719 / isbn-13: 9781911299714
