ISBN 1259010651 books & textbook
Service Management: Operations, Strategy, Information Technology (Int'l Ed)
Fitzsimmons, James Fitzsimmons, Mona Bordoloi, Sanjeev
McGraw-Hill Education / Asia /2013-04-16 Paperback / 544 Pages
isbn-10: 1259010651 / isbn-13: 9781259010651
