ISBN 0929652126 books & textbook
Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done
Swenson, Keith D. Palmer, Nathaniel Ukelson, Jacob P. Shepherd, Tom Matthias, John T.
Meghan Kiffer Pr /2010-04-14 Paperback / 337 Pages
isbn-10: 0929652126 / isbn-13: 9780929652122