ISBN 0874259487 books & textbook
Guaranteeing Performance Improvement: A Purely Practical Positive Approach
Richard F. Gerson Roger Kauffman Sally Farnham Eileen Klockars (cover)
HRD Press, Inc. /2006-11-01 Paperback / 170 Pages
isbn-10: 0874259487 / isbn-13: 9780874259483
