ISBN 0471938831 books & textbook
Business Process Reengineering: Breakpoint Strategies for Market Dominance
Johansson, Henry J. McHugh, Patrick Pendlebury, A. John Wheeler III, William A.
Wiley /1993-08-20 Hardcover / 256 Pages
isbn-10: 0471938831 / isbn-13: 9780471938835