ISBN 0470385340 books & textbook
Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence
Nelson, Eugene C. Batalden, Paul B. Godfrey, Marjorie M. Lazar, Joel S.
Jossey-Bass /2011-03-08 Paperback / 384 Pages
isbn-10: 0470385340 / isbn-13: 9780470385340