ISBN 0324661185 books & textbook
Successful Service Operations Management (with Student CD-ROM, Microsoft Project 2007, InfoTrac Printed Access Card)
Metters, Richard D. King-Metters, Kathryn H. Pullman, Madeleine Walton, Steve
South-Western College Pub /2008-01-14 Hardcover / 432 Pages
isbn-10: 0324661185 / isbn-13: 9780324661187
