ISBN 0324202644 books & textbook
Complaint Management: The Heart of CRM
Stauss, Bernd Seidel, Wolfgang
South-Western Educational Pub /2005-02-28 Hardcover / 320 Pages
isbn-10: 0324202644 / isbn-13: 9780324202649
Stauss, Bernd Seidel, Wolfgang
South-Western Educational Pub /2005-02-28 Hardcover / 320 Pages
isbn-10: 0324202644 / isbn-13: 9780324202649