ISBN 0123970377 books & textbook
Service Science, Management, and Engineering:: Theory and Applications (Intelligent Systems)
Xiong, Gang Liu, Zhong Liu, Xiwei Zhu, Fenghua Shen, Dong
Academic Press /2012-04-26 Hardcover / 384 Pages
isbn-10: 0123970377 / isbn-13: 9780123970374
