Van Der Veen, Annelies books & textbook
Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
Van Bon, Jan de Jong, Arjen Kolthof, Axel Pieper, Mike Tjassing, Ruby Van Der Veen, Annelies
Van Haren Publishing /2008-06-01 Paperback / 165 Pages
isbn-10: 9087531249 / isbn-13: 9789087531249
ITIL® Lifecycle Approach Based on ITIL® V3 5 Management Guides (German version) (German Edition)
Various Jan van Bon Mike Pieper Annelies van der Veen Tieneke Verheijen Axel Kolthof Arjen de Jong Ruby Tjassing
Van Haren Publishing /2008-09-15 Paperback / 100 Pages
isbn-10: 908753065X / isbn-13: 9789087530655
Foundations of IT Service Management basierend auf ITIL V3 - German version (German Edition)
Various Jan van Bon Mike Pieper Annelies van der Veen Tieneke Verheijen Axel Kolthof Arjen de Jong Ruby Tjassing
Van Haren Publishing /2008-06-22 Paperback / 350 Pages
isbn-10: 9087530595 / isbn-13: 9789087530594
