Sturman, Michael C. books & textbook
The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice
Sturman, Michael C. Corgel, Jack B. Verma, Rohit
Wiley /2011-04-26 Hardcover / 512 Pages
isbn-10: 0470554991 / isbn-13: 9780470554999
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience
Ford, Robert C. Sturman, Michael Craig
SAGE Publications, Inc /2024-03-29 Paperback / 656 Pages
isbn-10: 1071876279 / isbn-13: 9781071876275
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience
Ford, Robert C. Sturman, Michael C.
SAGE Publications, Inc /2019-01-24 Paperback / 576 Pages
isbn-10: 1544321503 / isbn-13: 9781544321509
Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience (Hospitality Management)
Ford, Robert C. Sturman, Michael C. Heaton, Cherrill P.
Delmar Cengage Learning /2011-02-14 Hardcover / 544 Pages
isbn-10: 1439060320 / isbn-13: 9781439060322
