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Scott McKain books & textbook

Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results

Cleveland, Brad  McKain, Scott  

Kogan Page /2021-05-25 Paperback / 280 Pages
isbn-10: 1789666872 / isbn-13: 9781789666878
   

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All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

McKain, Scott  

Rutledge Hill Pr /2003T Hardcover / 215 Pages
isbn-10: 1558539743 / isbn-13: 9781558539747
   

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The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work

McKain, Scott  

Forefront Books /2023-06-20 Hardcover / 160 Pages
isbn-10: 1637632126 / isbn-13: 9781637632123
   

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Create Distinction: What to Do When Great Isn't Good Enough to Grow Your Business

McKain, Scott  

Greenleaf Book Group Press /2013-03-05 Hardcover / 264 Pages
isbn-10: 1608324265 / isbn-13: 9781608324262
   

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ICONIC: How Organizations and Leaders Attain, Sustain, and Regain the Highest Level of Distinction

McKain, Scott  

Forefront Books /2018-10-09 Hardcover / 272 Pages
isbn-10: 1948677067 / isbn-13: 9781948677066
   

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7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience

McKain, Scott  

McGraw Hill /2014-07-14 Hardcover / 208 Pages
isbn-10: 0071822151 / isbn-13: 9780071822152
   

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The Collapse of Distinction: Stand Out and Move Up While Your Competition Fails

McKain, Scott  

Thomas Nelson Inc /2009-01-01 Hardcover / 250 Pages
isbn-10: 1595551859 / isbn-13: 9781595551856
   

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What Customers Really Want : How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave

McKain, Scott  

Thomas Nelson Inc /2005T Hardcover / 195 Pages
isbn-10: 0785211985 / isbn-13: 9780785211983
   

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Mission Possible, Volume Nine

Gray, John  Sanborn, Mark  McKain, Scott  VictorHanson, Mark  

Insight Publishing /2004-02T Paperback / 210 Pages
isbn-10: 1885640536 / isbn-13: 9781885640536
   

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Only The Best On Success (Only The Best Series)

Winget, Larry H.  Mckain, Scott  Harrell, Keith  Sanborn, Mark  Clarke-Epstein, Chris  Jolley, Willie  Hyken, Shep  Crawford, Roger  Ford, Lisa  Friedman, Scott  Hershkowitz, Sue  

Win Publications! /1996-01T Paperback / 204 Pages
isbn-10: 1881342107 / isbn-13: 9781881342106
   

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