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Richard Steinberger  Matt Normann  

Blurb /2015-12-01 Hardcover / 120 Pages
isbn-10: 1364682362 / isbn-13: 9781364682361
   

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Service Management: Strategy and Leadership in Service Businesses

Richard Normann  

John Wiley & Sons Ltd /1984T Hardcover / 156 Pages
isbn-10: 0471904031 / isbn-13: 9780471904038
   

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Service Management: Strategy and Leadership in Service Business

Normann, Richard  

Wiley /1991-04T Hardcover / 202 Pages
isbn-10: 0471928852 / isbn-13: 9780471928850
   

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Reframing Business: When the Map Changes the Landscape

Normann, Richard  

Wiley /2001-07-06 Hardcover / 352 Pages
isbn-10: 0471485578 / isbn-13: 9780471485575
   

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Service Management : Strategy and Leadership in Service Business, 3rd Edition

Normann, Richard  

Wiley /2001-01-02 Paperback / 254 Pages
isbn-10: 0471494399 / isbn-13: 9780471494393
   

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Designing Interactive Strategy: From Value Chain to Value Constellation

Normann, Richard  Ramírez, Rafael  

Wiley /1994-11-15 Hardcover / 180 Pages
isbn-10: 0471950866 / isbn-13: 9780471950868
   

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The Complete Guide Book to the Redwoods and California's North Coast Including All Attractions

Bob von Normann Richard A. Rasp  

FVN Corporation /1991-01-01 Paperback

   

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Principles of Bioinstrumentation

Richard A. Normann  

Wiley /1993T Hardcover

   

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La gestión en las empresas de servicios: estrategia y liderazgo

Richard Normann  

Deusto. /1990-01-01 Hardcover
isbn-10: 8423408027 / isbn-13: 9788423408023
   

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The Redwoods and California's North Coast

Richard A. Rasp  Bob von Normann  

FVN Corporation /1986T Staple Bound / 32 Pages
isbn-10: 0915687011 / isbn-13: 9780915687015
   

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