Bowen, David Earl books & textbook
Winning the Service Game
Schneider, Benjamin Bowen, David Earl
Harvard Business Review Press /1995-03-01 Hardcover / 320 Pages
isbn-10: 0875845703 / isbn-13: 9780875845708
Schneider, Benjamin Bowen, David Earl
Harvard Business Review Press /1995-03-01 Hardcover / 320 Pages
isbn-10: 0875845703 / isbn-13: 9780875845708