ISBN 9780821389805 books & textbook
Citizens and Service Delivery: Assessing the Use of Social Accountability Approaches in Human Development Sectors (Directions in Development - Human Development)
Ringold, Dena Holla, Alaka Koziol, Margaret Srinivasan, Santhosh
World Bank Publications /2011-12-01 Paperback / 148 Pages
isbn-10: 0821389807 / isbn-13: 9780821389805
