ISBN 9087531249 books & textbook
Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
Van Bon, Jan de Jong, Arjen Kolthof, Axel Pieper, Mike Tjassing, Ruby Van Der Veen, Annelies
Van Haren Publishing /2008-06-01 Paperback / 165 Pages
isbn-10: 9087531249 / isbn-13: 9789087531249