ISBN 0742563308 books & textbook
The Operator's Manual for the New Administration (IBM Center for the Business of Government)
Abramson, Mark A. Breul, Jonathan D. Kamensky Senior Fellow IBM Center for The Business of Government Former Deputy Dir, John M. Wagner, Martin G.
Rowman & Littlefield Publishers /2008-06-27 Paperback / 192 Pages
isbn-10: 0742563308 / isbn-13: 9780742563308